Privacy Policy
Last updated: August 2025
This Privacy Policy describes how Cumpen International LLC (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://cumpenbags.com (the “Site”).
By using the Site, you agree to the terms of this Privacy Policy.
1. Data Controller
Cumpen International LLC
📍 212 N 2ND ST STE 100, RICHMOND, KY 40475, United States
📧 support@cumpenbags.com
🌐 https://cumpenbags.com
For the purposes of the General Data Protection Regulation (EU) 2016/679 (GDPR), Cumpen International LLC is the Data Controller responsible for processing your personal data.
2. Information We Collect
When you use our Site, we collect several types of personal information to process your order, provide support, and improve your experience.
a. Information You Provide
Personal details: name, surname, email address, billing/shipping address, phone number.
Payment information: PayPal or credit/debit card details (processed securely by third-party providers).
Account details: login credentials (email and password), if you register on the Site.
Communication data: messages or emails sent to our support team.
b. Automatically Collected Information
When you browse the Site, we automatically collect:
Technical data: IP address, browser type, device, operating system.
Usage data: pages viewed, time spent on the Site, clicks, and navigation paths.
Cookies: small text files used for functionality, analytics, and advertising purposes.
For details, see section 7 – Cookies and Tracking Technologies.
3. Purpose and Legal Basis of Processing
We process your personal data only for legitimate purposes and in compliance with data protection laws.
| Purpose | Legal Basis |
|---|---|
| To process and deliver your orders | Performance of a contract |
| To communicate with you about your orders or inquiries | Contract / legitimate interest |
| To send marketing or promotional communications | Consent |
| To improve and personalize our services | Legitimate interest |
| To comply with legal obligations (tax, invoicing, fraud prevention) | Legal obligation |
You may withdraw your consent at any time by contacting support@cumpenbags.com or using the unsubscribe link in marketing emails.
4. Data Storage and Retention
Your personal data is stored securely on servers located in the United States and/or the European Union, depending on the service provider.
We retain your data only for as long as necessary:
Order and billing data: 10 years (for accounting compliance).
Marketing data: until you withdraw consent.
Account data: until you delete your account.
After this period, data is permanently deleted or anonymized.
5. Data Sharing and Third Parties
We do not sell or rent your personal data.
However, we may share information with trusted partners who assist us in running the Site and fulfilling orders, such as:
Payment processors (PayPal, Stripe)
Shipping and logistics partners
IT and hosting providers
Email marketing tools (Mailchimp, Klaviyo)
Analytics providers (Google Analytics)
All third parties process your data under confidentiality agreements and only as instructed by us.
6. International Data Transfers
As a U.S.-based company serving global customers, we may transfer your personal data outside the EU.
Such transfers occur only:
To countries with adequate data protection standards (per EU Commission decisions), or
Under Standard Contractual Clauses (SCCs) ensuring GDPR-compliant safeguards.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us remember preferences, analyze site traffic, and show relevant ads.
Types of cookies:
Necessary cookies – required for site operation (cart, checkout, login).
Performance cookies – collect anonymous data on usage.
Marketing cookies – track behavior for personalized advertising.
You can disable or manage cookies through your browser settings at any time.
For more details, please read our Cookie Policy available on the Site.
8. Data Security
We implement strict technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
These include:
SSL encryption on all transactions
Secure server environments
Restricted access to authorized staff only
Regular data backups
Despite these measures, no transmission over the internet is 100% secure; you share information at your own risk.
9. Your Rights (EU and UK Residents)
Under GDPR and UK Data Protection Law, you have the following rights:
Right of access – obtain a copy of your personal data.
Right to rectification – correct inaccurate data.
Right to erasure – request deletion (“right to be forgotten”).
Right to restriction – limit processing under certain conditions.
Right to data portability – receive your data in a machine-readable format.
Right to object – opt out of processing for marketing or profiling purposes.
To exercise your rights, contact support@cumpenbags.com with proof of identity.
We will respond within 30 days.
10. Rights of California Residents (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right to know what personal data we collect.
Right to request deletion of your data.
Right to opt out of the sale of your personal information.
We do not sell or share personal data with third parties for monetary gain.
To exercise your rights, contact support@cumpenbags.com with “CCPA Request” in the subject line.
11. Minors
Our Site is not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors.
If a parent or guardian believes a child has provided us with personal information, please contact us to request deletion.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices.
The latest version will always be available at https://cumpenbags.com/privacy-policy.
13. Contact Information
For privacy-related questions or to exercise your rights, contact:
Cumpen International LLC
📍 212 N 2ND ST STE 100, RICHMOND, KY 40475, United States
📧 support@cumpenbags.com
🌐 https://cumpenbags.com